Service Advisor

Titus-Will Automotive Group employs Service Advisors in 9 different service facilities in Tacoma, Lakewood, Parkland and Olympia. Are you knowledgeable about the automotive industry? Do you care about keeping your vehicle in top working order? Would you be able to extend that care to others and make recommendations based on technical information? If this sounds like you, being a Service Advisor at Titus-Will may be for you!

One or our organization’s founding principles is “Titus-Will Protected”. As a service advisor, your main role is communicating vehicle care needs to our customers. Our shared goal is helping keep our customer’s vehicles in top running order, providing safe and reliable transportation for friends and family, and protecting an investment. A Titus-Will Service Advisor must be able to share recommendations and advice from our technicians with our customers.

Every customer interaction is a new adventure, and your friendly positive attitude will help us all be successful as a team. Our working environments are professional and courteous, with a focus on quality. Phone skills are a must, but you will also be expected to be proficient in email and text messaging as we honor the customer’s communication preferences.

Titus-Will Automotive Group has two Ford locations, two GM locations, in addition to Toyota and Hyundai, QuickLane, Titus-Will Service and Tire in Tacoma and a QuickLube in Olynpia. Regardless of your service advising background, we encourage you to apply with our team. All manufacturer backgrounds are valued, and you can anticipate many opportunities to learn and grow.

Titus-Will is a trusted, family-owned and operated business since 1938 and is a fun place to work! Many of our service advisors have made a career of working on our team. This is a place you can call home. Service Advisor responsibilities and requirements may vary by location, and these are listed in our job postings. If you have questions along the way, you can reach out to our service managers any time. We’re excited to get to know you better!

We look forward to helping you take the next step on your career path.

Titus-Will is a drug-free workplace and an equal opportunity employer and prohibits discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. To be considered for employment, you will be required to take a pre-employment drug screen (excluding marijuana). For positions involving driving company and/or customer vehicles, you will be required to provide a copy of your driving record (available at your local DMV).